Terms & Conditions

Terms and Conditions

Effective Date: October 23, 2026

Welcome to SukaBoat.com. These Terms and Conditions explain the rules for purchasing products from our website.

By placing an order on SukaBoat.com, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

These Terms and Conditions do not limit any consumer rights that cannot legally be excluded under applicable law.

1. Ordering Products

When you place an order on SukaBoat.com, you are making an offer to purchase the products in your order.

After receiving your order, we will review the order details, product availability, shipping information, and payment status.

Your order is accepted when we send you an order confirmation or otherwise confirm that we have accepted your purchase.

We reserve the right to decline or cancel an order if a product is unavailable, payment cannot be verified, the shipping information is incomplete, or there is a pricing or listing error.

If we cancel an order after receiving payment, we will arrange a refund in accordance with our refund policy.

You are responsible for providing a complete and accurate shipping address, email address, and contact information.

Products remain our property until full payment has been received.

All prices, promotions, and product availability are subject to change without prior notice. Changes will not affect orders that we have already accepted, except where correction or cancellation is permitted by applicable law.

2. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and availability information on SukaBoat.com are accurate.

However, product images may differ slightly from the actual product. Manufacturers may also update product specifications or packaging without prior notice.

Please review the product description and specifications carefully before placing your order.

If a product becomes unavailable after you place an order, we will contact you to discuss the available options. These may include waiting for new stock, choosing an alternative product, or receiving a refund.

We will not substitute a different product without your agreement.

3. Prices, Shipping, and Taxes

All product prices and applicable charges will be displayed or communicated during the purchasing process.

Before completing your order, please review the total amount payable, including the product price, shipping charges, taxes, and any other applicable fees disclosed to you.

Free Shipping

SukaBoat.com offers free shipping on orders over US$50.

Free shipping applies to eligible orders with a total product value exceeding US$50, before taxes and other applicable charges.

Shipping availability and delivery times depend on the destination and the products ordered.

Any applicable customs duties, import taxes, or other destination-country charges are the customer's responsibility unless otherwise stated at checkout or confirmed in writing by SukaBoat.com.

If you have questions about free shipping or whether your order qualifies, please contact our Customer Support team before placing your order.

Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Before purchasing, please check the import requirements that apply to your country.

Unless we explicitly confirm in writing that these charges are included in your order price, you are responsible for any customs duties, import taxes, and other charges payable in your destination country.

If a different tax or duty arrangement is expressly agreed upon in writing, that agreement will apply to the extent permitted by law.

4. Payment Methods

SukaBoat.com accepts the payment methods displayed or confirmed during the checkout process or by our authorized sales team.

Depending on availability and your location, accepted payment methods may include:

• International bank transfer.
• PayPal.
• Wise.
• Western Union.
• MoneyGram.
• Other payment services expressly approved by SukaBoat.com.

Not every payment method is available for every order or destination.

Please confirm the available payment methods with our sales team before sending payment.

Bank Transfers and Other Manual Payments

If you pay by bank transfer or another payment method that requires manual verification, please follow the payment instructions provided by our sales team.

After making your payment, send your payment receipt or transaction reference to our team so we can verify the transaction.

We will begin processing your order after the required payment has been received and verified.

Please do not send payment to an account or recipient unless the payment instructions have been confirmed by SukaBoat.com.

Credit and Debit Cards

Credit and debit card payments may be available through supported third-party payment providers.

Whether a card can be used depends on the payment provider, the selected payment method, and your country.

Any additional verification required by the payment provider must be completed before your payment can be processed.

Payment Verification

Some payments may require additional verification or processing time by a bank or payment provider.

We cannot guarantee that a payment will clear within a specific period because processing times depend on the relevant financial institution or payment service.

We will notify you if further information is required to verify your payment.

5. Order Processing and Delivery

We aim to process orders as quickly as possible after payment has been received and verified.

For many orders, processing may take approximately 1–3 business days. Some products may require additional preparation or handling time.

Estimated delivery times depend on the product, shipping destination, selected carrier, customs clearance, and other factors.

Any delivery timeframe provided by SukaBoat.com is an estimate, not a guaranteed delivery date, unless we expressly confirm otherwise in writing.

We may use established international shipping companies, such as DHL, FedEx, or UPS, depending on the destination, product, and shipping service selected.

When tracking information is available, we will provide it to you so you can follow your shipment.

Please make sure that someone can receive the package at the shipping address when delivery is attempted.

Additional delays may occur because of customs inspections, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.

6. Shipping Information and Delivery Problems

You are responsible for providing an accurate and complete delivery address.

If a package cannot be delivered because the address is incorrect or incomplete, or because the recipient does not follow the carrier's delivery instructions, additional shipping charges or delays may occur.

If your order has not arrived within the estimated delivery period, please contact our Customer Support team with your order number.

We will review the shipment information and assist you with the next steps.

If a shipment is confirmed lost or another delivery problem occurs, we will work with you and the shipping carrier to determine an appropriate resolution in accordance with our policies and applicable law.

7. Damaged, Defective, or Incorrect Products

Please inspect your order when it arrives.

If your product arrives damaged, defective, or different from the product you ordered, contact our Customer Support team as soon as possible.

Please include:

• Your order number.
• A description of the problem.
• Clear photographs of the product and any visible damage.
• Photographs of the packaging, if relevant.

We will review your request and explain the available options.

Depending on the circumstances, the resolution may include a replacement, repair, refund, or another appropriate solution.

If the problem is confirmed to be our responsibility, we will explain how return shipping and any applicable costs will be handled.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our separate Return and Refund Policy.

Please review that policy before placing an order.

In general, eligible return or exchange requests must be submitted within the applicable return period, and the product must meet the stated return conditions.

Please contact Customer Support and receive return instructions before sending a product back.

Refund processing times depend on the circumstances of the return and the payment method used.

Once a refund has been processed, your bank or payment provider may require additional time to make the funds available in your account.

If a product is unavailable and we cannot fulfill your order, we will contact you regarding the available options, including a refund where applicable.

9. Order Cancellation

If you need to cancel an order, please contact us as soon as possible and provide your order number.

We will review your request based on the current status of your order.

An order may be canceled before shipment if it has not already entered a stage where cancellation is no longer possible.

Once an order has shipped, you may need to follow our Return and Refund Policy instead.

If we cancel an order after accepting payment, any applicable refund will be processed in accordance with our policies and applicable law.

Nothing in this section removes any cancellation rights that may be available to you under applicable law.

10. Customer Support and Complaints

We want every customer to receive clear information and helpful service.

If you have a question about a product, payment, order, shipment, return, or refund, please contact our Customer Support team.

When contacting us, please include your order number if you have already placed an order.

We aim to respond to customer inquiries within one business day. Response times may vary during weekends, public holidays, or periods of high demand.

If you are unable to complete your purchase online, please contact us for assistance.

11. Privacy and Personal Information

When you place an order, we collect and use the information needed to process your purchase, receive payment, arrange delivery, provide customer support, and meet our legal obligations.

Where necessary, we may share relevant information with shipping companies, payment providers, and other service providers involved in completing your order.

We handle personal information in accordance with our Privacy Policy and applicable data protection laws.

We do not use personal information for unrelated purposes unless permitted by law or otherwise authorized by you.

For more information, please review our Privacy Policy.

12. Limitation of Liability

To the extent permitted by applicable law, SukaBoat.com is not responsible for indirect or consequential losses arising from the use of our website or the purchase of our products.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

Product warranties, if any, will be described in the applicable product documentation or warranty terms.

Please contact us if you need clarification about a product's warranty coverage before making a purchase.

13. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business operations, products, services, or legal requirements.

The updated version will be published on this page with its effective date.

Changes will apply as permitted by applicable law and will not retroactively remove rights that customers are legally entitled to retain.

We encourage you to review this page before making a purchase.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact SukaBoat.com through the contact information published on our website.

For questions about an existing order, please include your order number so our team can assist you more efficiently.

Thank you for choosing SukaBoat.com.

SukaBoat.com — Outboard Motors & Marine Parts Worldwide