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International Shipping

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International Shipping Policy

At SukaBoat.com, we ship outboard motors and marine parts to international customers. We work with established shipping companies to deliver your order safely and provide tracking information whenever available.

Please read our international shipping policy below for information about shipping options, delivery times, shipping costs, and customs charges.

1. International Shipping Options

Available shipping methods will be displayed at checkout or confirmed by our sales team, depending on your delivery address and the products you order.

We may use the following international shipping companies:

  • UPS
  • FedEx
  • DHL

Available shipping services depend on your destination country, the size and weight of your package, and the type of products ordered.

If you need help choosing a shipping method, please contact our Customer Support team before placing your order.

2. Shipping Costs and Free Shipping

Shipping costs depend on several factors, including:

  • Your delivery address and destination country.
  • The size and weight of your package.
  • The number and type of products ordered.
  • The shipping service selected.
  • Any special handling requirements.

The applicable shipping cost will be displayed at checkout or confirmed by our sales team before you complete your purchase.

Free Shipping on Orders Over US$50

SukaBoat.com offers free shipping on eligible orders with a product total over US$50.

Free shipping eligibility and available destinations may depend on the products ordered and the shipping service available for your location. Please check the shipping information provided at checkout or confirm eligibility with our sales team before placing your order.

Unless otherwise stated, customs duties, import taxes, and other charges imposed by your destination country are not included in the free shipping offer.

3. Estimated Delivery Times

International delivery times depend on your destination, the shipping service selected, customs clearance, and other transportation conditions.

For eligible shipments, estimated transit times are generally:

  • UPS: Approximately 3–7 business days.
  • FedEx: Approximately 3–7 business days.
  • DHL: Approximately 3–7 business days.

In some cases, delivery may take up to 15 business days or longer because of customs inspections, transportation delays, or other circumstances beyond our control.

These estimates refer to shipping transit time and do not necessarily include order processing time.

The estimated delivery time for your order will be provided at checkout or confirmed by our sales team when available.

Please note: Delivery dates are estimates and are not guaranteed unless explicitly confirmed in writing.

4. Shipment Tracking

We provide shipment tracking information whenever it is available from the selected shipping company.

Once your order has been shipped, we will send you a shipping confirmation with the tracking number or tracking instructions.

You can use this information to check your shipment's progress.

For some destinations, a local delivery company may handle the final part of the delivery.

Tracking updates may take some time to appear after a package has been shipped.

5. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, customs clearance fees, or other charges imposed by the destination country.

These charges are determined by the relevant authorities and may vary depending on the product, its declared value, and the import regulations of your country.

Unless we explicitly confirm in writing that these charges are included in your order price, the customer is responsible for any applicable customs duties, import taxes, and destination-country fees.

We recommend checking your country's import regulations before placing an order.

Customs clearance may also cause delivery delays that are outside our control.

6. Delivery Address and Contact Information

Please provide a complete and accurate shipping address, including your postal code, telephone number, and email address where required.

Incorrect or incomplete information may delay delivery or prevent the carrier from delivering your package.

If you need to change your shipping address after placing an order, contact us as soon as possible. We cannot guarantee that an address change will be possible once your order has been processed or shipped.

7. Shipping Delays and Delivery Problems

Although we work with established international shipping companies, delays can occur because of weather conditions, customs inspections, transportation disruptions, or other unexpected events.

If your package has not arrived within the estimated delivery period, please contact our Customer Support team.

Include your order number and tracking number, if available, so we can help check the shipment status.

If your package is confirmed lost or another delivery problem occurs, we will review the situation and work with the shipping company to determine the appropriate next steps.

8. Damaged or Incorrect Shipments

Please inspect your order when it arrives.

If your package or product arrives damaged, defective, or different from what you ordered, contact our Customer Support team as soon as possible.

Please provide your order number, a description of the problem, and clear photographs of the product and packaging.

We will review your request and explain the available options in accordance with our Return and Refund Policy and applicable law.

9. Contact Us

If you have questions about international shipping, delivery times, tracking, or shipping costs, please contact SukaBoat.com through the contact information published on our website.

For faster assistance, please include your order number if you have already placed an order.

Thank you for choosing SukaBoat.com.

SukaBoat.com — Outboard Motors & Marine Parts Worldwide